SENPAIWEARLLC – Returns & Refunds Policy
If unsatisfied with a return decision, contact support@senpaiwearr.com with ORDER ID and we will escalate within 48 hours.
- Returns are accepted within 30 days of purchase
- Pre-paid return labels are sent, free of charge, for returns for store credit (US – UK)
- Pre-paid return labels are sent, with a $5 handling fee, for returns for a cash refund are processed within 15 – 20 business days after the returned item is received and inspected
- Merchandise must be unused and in perfect condition to qualify for return or exchange
- Merchandise must be accompanied by the original product packaging
- Any merchandise marked “Final Sale” cannot be exchanged or returned
- Original shipping charges are non-refundable
EXCHANGES AND PROCESSING
- Merchandise must be exchanged within 30 days of the order date
- Exchanges will be processed within 2-3 business days after we’ve received the exchanged item
- Original shipping charges are non-refundable
- Pre-paid return labels are sent, free of charge, for all exchanges (US – UK )
An order can only be exchanged once
COUPON CODES
- If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order
- Only one code can be used on a purchase
- Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been shipped
CONTACT US:
- SENPAI WEAR LLC – Entity ID: 0008074299 – EIN 98-1909631
- FANPAGE: @SENPAIWEAR
- INSTAGRAM: @SENPAIWEAR
- Email: support@senpaiwearr.com
- Address: 1209 Mountain Road Pl NE, Albuquerque
- Phone: +1 (212) 658-3916

