SENPAIWEARLLC – Returns & Refunds Policy

If unsatisfied with a return decision, contact support@senpaiwearr.com with ORDER ID and we will escalate within 48 hours.

  • Returns are accepted within 30 days of purchase
  • Pre-paid return labels are sent, free of charge, for returns for store credit (US – UK)
  • Pre-paid return labels are sent, with a $5 handling fee, for returns for a cash refund are processed within 15 – 20 business days after the returned item is received and inspected
  • Merchandise must be unused and in perfect condition to qualify for return or exchange
  • Merchandise must be accompanied by the original product packaging
  • Any merchandise marked “Final Sale” cannot be exchanged or returned
  • Original shipping charges are non-refundable

EXCHANGES AND PROCESSING

  • Merchandise must be exchanged within 30 days of the order date
  • Exchanges will be processed within 2-3 business days after we’ve received the exchanged item
  • Original shipping charges are non-refundable
  • Pre-paid return labels are sent, free of charge, for all exchanges (US – UK )
  • An order can only be exchanged once

COUPON CODES

  • If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order
  • Only one code can be used on a purchase
  • Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been shipped

CONTACT US: 

  • SENPAI WEAR LLC – Entity ID: 0008074299 – EIN  98-1909631
  • FANPAGE: @SENPAIWEAR
  • INSTAGRAM: @SENPAIWEAR
  • Email: support@senpaiwearr.com
  • Address:  1209 Mountain Road Pl NE, Albuquerque
  • Phone: +1 (212) 658-3916